SHOP & ORDER, a quick guide - shipping too
use this email address for all correspondence and for placing your order: pebeyer@cox.net
SHOPPING FOR YOUR STRUT BRACE
All products can be located by starting from the
home page. The products are model specific, so click on the link that
matches your vehicle or go to the link "list of all products by vehicle." In some cases, there is only one "bracing product"
available for your car but you might be interested in some of our
"other products." Once you find the main link for your vehicle, there are several
other linking options as you navigate your way through as much information as
you would like to have.
HOW TO PLACE YOUR ORDER
Once you have made your selection, go to the
"pricing page" so you can total up your order. Then
visit the "order page" which will provide
instructions on how to make your remittance. Then send us an
email with the details of your order and
any questions you may have. This is also outlined on the "how to order" page.
When we receive your order by email, we will answer any questions you may have
and we will email back an invoice and request any additional information we may
need to complete your order.
SHIPPING
We have several methods of shipping
depending upon many factors. Outside the continental US, we ship through
the U.S. Postal Service
due to customs requirements and reasonable fees. Those parcels will travel
by EMS Global Express or Air Parcel Post. Canadian shipments generally run $35
to $45, depending on distance and weight of the item ordered, the Body-Brace
will be substantially more. All shipments in the U.S. may travel by UPS, Fed X,
or the U.S. mail system depending upon circumstances. Shipments of the
Body-Brace are usually sent "economy" class due to the extra weight and extra cost on
express delivery. All items are both distance, time, and weight sensitive
with all carriers for purposes of calculating their fees. Some assess
additional charges for oversize boxes like the Body-Brace. We are familiar
with all these variations and have established the shipping fees for each
of our products on the "averaging method." Our fees do not include
our costs for the shipping cartons, packing materials and tape, final
product inspection, time for packaging and transporting to the appropriate
shipping depot. These items are viewed as overhead and are included in the
list price of the product. Rush orders are available for the 48 States. We
need your zip code, the item ordered (for specific weight)
and how quickly you want to receive it. We call the shipping depot with this
information, get a quote, and send it to you by return email so you can decide
if the fees are acceptable prior to shipping. Please include a phone number so
we can make it available to the shipper. This info can speed delivery and save a
lot of headaches.
Shipments to most countries are sent through the U.S. Postal Service, Air Parcel Post. It is the best combination of cost and reasonable delivery times. Most parcels arrive in 8 to 12 days, sometimes sooner. Sometimes, the Customs department at port of entry can cause additional delays in the delivery.
Customers in the United Kingdom, please see our special reduced prices that help offset shipping fees. PayPal is available in the U.K. and is the best method for remitting. Only certified bank checks are honored from orders outside the continental United States.