Satisfaction policy & Guarantee, Strong-Strut
RETURN POLICY- 100% satisfaction guarantee. No hassles. Immediate full refund including shipping costs.
During the first seven days following delivery, merchandise can be returned but merchandise must be returned in undamaged condition. There is a 2 year warranty on powder coated and chrome plated finishes.
PERFORMANCE POLICY- You may install the Strong-Strut to evaluate the performance. If not satisfied, the full refund above will apply subject to the stipulations regarding "return condition."
MODIFIED POLICY on rear Strong-Strut : When purchasing a rear Strong-Strut for a vehicle that has a non standard exhaust system, you are advised in advance that modifications may be required to obtain proper clearance. All of the single exhaust cars are an easy bolt on fit. On ///M cars with dual exhaust, the rear Strong-Strut is compatible with the UUC, Eisenmann, B&B an Supersprint exhaust systems. However, due to differences in vehicles and other aftermarket accessories that may be installed, we do not guarantee an easy or successful installation on some cars. If the car is substantially lowered, it may not provide for additional ground clearance. Customers returning rear Strong-Struts under these conditions will be charged shipping expenses in both directions but will receive a full refund on the item.
WARRANTY- 100% warranty as long as the Strong-Strut, rear Strong-Strut or Body-Brace is installed on your vehicle. We will repair or replace the merchandise at our option and absorb all shipping charges. The Strong-Strut bracing products are warranted against breakage, (not covered in collisions) deformation of any kind. The powder coat is warranted for 2 years as is the chrome finish, predicated upon the date of delivery. Re-plating or powder coating, if necessary, is available at the current shop price, no profit added.
Our warranty policy may extend to second owners of Strong-Strut products at our discretion.
POLICY NOTICE- Periodic updates, improvements or design changes of the products may be implemented. This does not give owners of previous models the right to a cost free replacement or upgrade, and there is no formal "trade in program" available for owners of previously produced Strong-Strut products.
SPARE PARTS- We maintain an inventory of replacement hardware for all models.